Telecommunications
Background
The Minister for Communications had recently returned from a trip to New York following a major telecommunications outage that resulted in fatalities.
Question
The member asked whether the minister regretted prioritising her international travel over addressing the urgent domestic crisis regarding the triple zero emergency call system, noting that people had died due to the government's inaction.
Answer from Anika Wells
The minister stated that the Optus outage was unacceptable and solely the fault of the telecommunications provider, which is under investigation. She announced six key reforms to strengthen the triple zero system, including legislating for a Triple Zero Custodian, mandating real-time outage reporting, requiring telcos to test systems during maintenance, ensuring call fallback to other networks, enforcing improvement plans after outages, and issuing new performance requirements within six months. Regarding her travel, she defended her attendance at the United Nations to discuss social media age verification laws, citing lobbying by bereaved families, and stated she did not regret standing with them.
Summary in reported speech - not a transcript. AI-generated, so check the source.