National Student Ombudsman Levy Bill 2026, Tertiary Education Quality and Standards Agency Amendment (National Student Ombudsman Levy) Bill 2026; Second Reading

Opened the debate

Walsh supported the bills, stating they created a legislative framework for charging higher education providers to cover the expenses of running the National Student Ombudsman. Walsh highlighted that the ombudsman, which opened in February 2025, had received 7,690 contacts and resolved 78 per cent of complaints by August 2026. The minister noted that 80 per cent of providers had implemented improvements following the ombudsman's advice. Walsh argued that moving to a cost-recovery model was part of the original design agreed upon with the sector in March 2024. The levy was intended to commence on 1 January 2027, ensuring the service remained free for students while costs were borne fairly by providers.

Government response

Walsh moved that the bills be read a second time and sought leave to incorporate the second reading speeches into Hansard, which was granted. Walsh explained that the first bill established the levy framework, while the second bill amended the Tertiary Education Quality and Standards Agency Act 2011 to provide for collection arrangements and penalties for late payment. The minister emphasised that the calculation method for the levy would be set out in regulations following further consultation with the sector. Walsh commended both bills to the House, noting they ensured the continuity of the ombudsman's work.