Consumer Protection

Wallace argued that the government's reforms impose over $120 million in annual regulatory costs, disproportionately affecting small businesses. Wallace stated that the coalition had proposed amendments to provide greater legal certainty and delay commencement for smaller firms, which were rejected. Wallace contended that the broad prohibitions create unnecessary compliance burdens for family businesses and sole traders without quantified benefits. Wallace also linked the regulatory pressure to broader economic challenges faced by small businesses, including tax arrangements and credit card surcharging rules.

Clutterham emphasised that the consumer marketplace must be fair and trustworthy, rejecting the principle of buyer beware for unfair practices. Clutterham explained that the new laws require businesses to disclose mandatory transaction fees upfront, addressing drip pricing issues. Clutterham also detailed the reforms targeting subscription traps, ensuring that cancellation processes are as straightforward as signing up. Clutterham argued that these measures make the marketplace more transparent and protect consumers from detrimental practices.

Aldred argued that the government has failed to control grocery prices, citing an 8.5 per cent increase in the cost of a standard basket of groceries. Aldred contended that the ban on card surcharges forces small businesses to absorb costs, leading to higher prices for all customers. Aldred also raised concerns about the conduct of major supermarkets, citing an incident where Woolworths staff visited an independent store in Perth. Aldred stated that the coalition supports small businesses and opposes government actions that increase inflation and burden independent retailers.

Campbell highlighted government support for small businesses, including tax cuts and a productivity package worth $10.2 billion annually. Campbell argued that reducing interchange fees and implementing the instant asset write-off benefit small enterprises. Campbell also addressed consumer concerns about hidden fees and shrinkflation, stating that the government's actions provide practical relief. Campbell emphasised that the reforms ensure accountability and protect everyday Australians from predatory pricing practices.

Hawke argued that government grants to help businesses compete indicate a failure of the market economy. Hawke cited Reserve Bank of Australia analysis predicting no price deflation in the foreseeable future. Hawke criticised the government's focus on shrinkflation and price regulation, comparing it to failed historical attempts at price controls. Hawke also raised the case of Drakes Supermarkets in South Australia, arguing that the ACCC failed to protect the business from being displaced by Woolworths due to lease arrangements.