Aviation Consumer Protection Bill 2026, Aviation Consumer Protection (Consequential Amendments and Transitional Provisions) Bill 2026, Aviation Consumer Protection Levy Bill 2026, Aviation Consumer Protection Levy (Collection) Bill 2026; Second Reading

Briskey supported the bills, citing research that indicated a significant proportion of passengers experienced disruptions without receiving adequate support or information. Briskey explained that the legislation establishes an Aviation Consumer Protections Charter to set minimum standards and creates an independent ombudsman for dispute resolution. Briskey highlighted that the framework includes an Aircraft Noise Ombudsperson to address community concerns regarding flight paths. Briskey noted that small airports handling fewer than one million passengers annually are intended to be exempt from the scheme to reduce regulatory burden. Briskey argued that the reforms ensure passengers receive cash refunds rather than travel credits for cancellations, providing financial relief to consumers.

French supported the package, emphasising that aviation is critical infrastructure for connecting families and workers, particularly in remote areas like Western Australia. French argued that the current system relied too heavily on industry self-regulation, which had failed to protect passengers from poor service and unclear rights. French explained that the new framework introduces an Aviation Consumer Protection Authority to monitor compliance and enforce standards across the sector. French noted that the legislation allows for flexibility, including ministerial powers to exempt specific entities, ensuring smaller regional airports are not unduly burdened. French stated that the reforms replace uncertainty with clear entitlements regarding refunds, rebooking, and assistance during disruptions.