Opened the debate
Leigh argued that the bill addresses significant gaps in consumer protection by targeting practices that manipulate choices or obscure true costs. Leigh stated that the legislation introduces a general prohibition on unfair trading practices, requiring businesses to avoid conduct that unreasonably distorts decision-making environments. Leigh explained that the bill mandates upfront disclosure of mandatory transaction fees to prevent drip pricing, ensuring fair competition between transparent and opaque businesses. Leigh also noted that the measure establishes clear rules for subscription transparency, including reminder notices and straightforward cancellation pathways. Leigh emphasised that these reforms are part of a broader government agenda to strengthen competition and protect consumers from hidden costs and manipulative design.